Returns & Exchanges

At Labielle, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a straightforward return and exchange process for unused products within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email or WhatsApp with your order number and the reason for your return.

• 2.
  Product Inspection

  Ensure the item is in its original packaging, unopened, and unused to qualify for a full refund or exchange due to hygiene standards.

• 3.
  Schedule a Pickup

  Once approved, we will coordinate with our courier partners to collect the package from your doorstep at a convenient time.

• 4.
  Receive Your Refund

  After our warehouse team verifies the returned items, your refund will be processed back to your original payment method within 7-10 business days.